The company particularly leverages Alfresco’s open source, cloud-based ECM platform to help clients manage their content disarray to bring order to their business processes. The Founder and CEO of Tenthline, Zahid Mahmood observes that “today, open source solutions are much more modern with rich feature sets available at a fraction of the cost of proprietary solutions, and combining this with what the cloud has to offer, we have a perfect solution here.” This is the very reason why Tenthline struck a partnership with Alfresco in 2005, and for over a decade the company has been successfully deploying Alfresco's agile enterprise solutions including ECM, BPM, AWS/ Azure managed services, and others.
Tenthline follows a straightforward implementation process. It first undertakes the customer's initial analysis to understand the solution required and determine the infrastructure based on the amount and type of content, number of users, and other parameters. Then, be it well-organized content or content chaos, Tenthline determines the location of the data, the possibility of getting metadata, the kind of metadata to be preserved, and how to migrate the data. The enterprise is given a chance to clean up some of their content in the process whereafter Tenthline transfers the enterprise data to the cloud.
Mahmood cites how Tenthline aided an insurance company with voluminous data storage and management requirements. Tenthline conducted a digital transformation exercise for the client, migrated the company's data to the cloud and oversaw the definition, location, grouping, and categorization of the metadata, while flexibly managing the data on the cloud. Tenthline swiftly and efficiently saved the client from managing terabytes of data internally and empowered them with full 24/7 support, significant financial gains, and security through data replication and inbuilt disaster recovery.
In a matter of months, we have transformed our clients business from on-prem to a cloud based solution while migrating terabytes of content, which normally would have taken years
According to Mahmood, “Tenthline's unique value proposition is its multi-talented customer-facing team of developers who rely on each other.” Dividing up tasks easily among themselves, they get involved in every step of the solution, unlike a traditional model. Tenthline has successfully defined its market space within the financial, governmental, and healthcare industry. A recent milestone was the company's provision of a fully managed service on the cloud. On the geographical expansion front, Tenthline intends to go beyond Canada and the U.S., to expand into the U.K. and APAC. Tenthline plans to leverage the cloud platforms like AWS and Azure while considering the prospect of robotics and AI-based solutions.